https://soporte.frankenergy.es/hc/en-gb 2026-02-26T15:29:48Z https://soporte.frankenergy.es/hc/es 2026-02-26T15:29:48Z https://soporte.frankenergy.es/hc/es/articles/19762113169554-Reglas-del-cashback-de-Frank-Energy 2024-08-30T11:18:59Z https://soporte.frankenergy.es/hc/es/articles/19762409667602--Qu%C3%A9-es-un-contrato-de-energ%C3%ADa-din%C3%A1mico 2024-09-02T07:33:07Z https://soporte.frankenergy.es/hc/es/articles/19787109943570--Cu%C3%A1l-es-la-procedencia-de-nuestra-energ%C3%ADa 2024-08-30T11:19:00Z https://soporte.frankenergy.es/hc/es/articles/19787200809362-Tengo-una-pregunta-D%C3%B3nde-puedo-acudir 2024-09-02T07:39:01Z https://soporte.frankenergy.es/hc/es/articles/19787256392338--C%C3%B3mo-cambio-mis-datos-de-inicio-de-sesi%C3%B3n 2024-08-30T08:54:04Z https://soporte.frankenergy.es/hc/en-gb/articles/19787551469074-What-types-of-contract-does-Frank-Energy-offer 2025-01-24T11:23:03Z https://soporte.frankenergy.es/hc/es/articles/19787551469074--Qu%C3%A9-tipos-de-contrato-ofrece-Frank-Energy 2025-01-24T11:23:03Z https://soporte.frankenergy.es/hc/es/articles/19787647204882-Me-voy-a-mudar-qu%C3%A9-debo-gestionar-ahora 2024-08-30T08:51:35Z https://soporte.frankenergy.es/hc/en-gb/articles/19787767565074-Were-my-meter-readings-received-correctly 2024-09-10T10:00:21Z https://soporte.frankenergy.es/hc/es/articles/19787767565074--Se-recibieron-correctamente-mis-lecturas-de-contador 2024-09-10T10:00:21Z https://soporte.frankenergy.es/hc/es/articles/19787894157074--Hola-Espa%C3%B1a 2024-09-02T07:44:28Z https://soporte.frankenergy.es/hc/es/articles/19787966446482--Para-qu%C3%A9-dispositivos-est%C3%A1-disponible-la-app 2024-08-30T09:00:51Z https://soporte.frankenergy.es/hc/es/articles/19787983947794-He-descargado-la-aplicaci%C3%B3n-pero-no-puedo-iniciar-sesi%C3%B3n-Qu%C3%A9-debo-hacer-ahora 2024-09-10T09:55:32Z https://soporte.frankenergy.es/hc/es/articles/19787987362450-Mi-consumo-reciente-no-es-visible-a-qu%C3%A9-se-debe-esto 2024-08-30T09:00:51Z https://soporte.frankenergy.es/hc/es/articles/19790895078034--Es-obligatorio-tener-un-contrato-de-energ%C3%ADa-con-Frank-Energy-para-comprar-una-bater%C3%ADa 2024-08-30T09:32:16Z https://soporte.frankenergy.es/hc/en-gb/articles/19811238863250-Where-can-I-charge-smart 2024-11-27T15:34:44Z https://soporte.frankenergy.es/hc/es/articles/19811238863250--D%C3%B3nde-puedo-cargar-inteligentemente 2024-11-27T15:34:44Z https://soporte.frankenergy.es/hc/en-gb/articles/19811275906962-Can-I-link-more-than-one-car-to-smart-charging 2025-03-20T14:48:47Z https://soporte.frankenergy.es/hc/es/articles/19811275906962--Puedo-conectar-m%C3%A1s-de-un-coche-a-la-carga-inteligente 2025-03-20T14:48:47Z https://soporte.frankenergy.es/hc/en-gb/articles/19811335943826-What-do-I-need-to-charge-smart-and-how-do-I-register 2025-02-14T10:17:48Z https://soporte.frankenergy.es/hc/en-gb/articles/19811360013970-What-happens-if-I-change-the-configuration-while-a-loading-session-is-in-progress 2025-01-24T11:37:29Z https://soporte.frankenergy.es/hc/es/articles/19811360013970--Qu%C3%A9-sucede-si-cambio-la-configuraci%C3%B3n-mientras-una-sesi%C3%B3n-de-carga-est%C3%A1-en-curso 2025-01-24T11:37:29Z https://soporte.frankenergy.es/hc/es/articles/19811408542098--Puedo-tener-diferentes-horarios-para-diferentes-d%C3%ADas-o-es-la-misma-hora-l%C3%ADmite-todos-los-d%C3%ADas-para-cargar-mi-veh%C3%ADculo 2024-08-30T09:49:52Z https://soporte.frankenergy.es/hc/es/articles/19811411140114--Se-carga-de-manera-%C3%B3ptima-si-mi-hora-de-salida-est%C3%A1-algunos-d%C3%ADas-en-el-futuro 2024-08-30T09:49:52Z https://soporte.frankenergy.es/hc/en-gb/articles/19811464632210-I-use-my-EV-app-to-charge-can-I-use-both-Frank-s-app-and-my-EV-app 2025-03-20T14:51:20Z https://soporte.frankenergy.es/hc/es/articles/19811464632210-Utilizo-mi-aplicaci%C3%B3n-EV-para-cargar-puedo-utilizar-tanto-la-aplicaci%C3%B3n-de-Frank-Energy-como-mi-aplicaci%C3%B3n-EV 2025-03-20T14:51:20Z https://soporte.frankenergy.es/hc/en-gb/articles/19811498197138-How-can-I-be-sure-my-car-is-fully-charged-on-time 2025-03-20T14:50:53Z https://soporte.frankenergy.es/hc/es/articles/19811498197138--C%C3%B3mo-puedo-estar-seguro-de-que-mi-coche-est%C3%A1-completamente-cargado-a-tiempo 2025-03-20T14:50:53Z https://soporte.frankenergy.es/hc/es/articles/19811636773522--Por-qu%C3%A9-est%C3%A1-cargando-mi-veh%C3%ADculo-el%C3%A9ctrico-cuando-el-precio-de-la-electricidad-es-alto 2024-08-30T09:49:54Z https://soporte.frankenergy.es/hc/en-gb/articles/19811667492626-Why-is-my-electric-vehicle-not-charging 2025-02-05T09:42:00Z https://soporte.frankenergy.es/hc/es/articles/19811667492626--Por-qu%C3%A9-mi-veh%C3%ADculo-el%C3%A9ctrico-no-est%C3%A1-cargando 2025-02-05T09:42:00Z https://soporte.frankenergy.es/hc/en-gb/articles/19811777607442-Why-does-my-car-start-charging-immediately-after-I-plug-it-into-the-charging-station 2025-03-20T15:05:48Z https://soporte.frankenergy.es/hc/es/articles/19811777607442--Por-qu%C3%A9-mi-coche-empieza-a-cargarse-inmediatamente-despu%C3%A9s-de-enchufarlo-a-la-estaci%C3%B3n-de-carga 2025-03-20T15:05:48Z https://soporte.frankenergy.es/hc/en-gb/articles/19811800084498-Why-is-my-bill-higher-than-the-estimated-invoice 2025-02-25T16:00:37Z https://soporte.frankenergy.es/hc/es/articles/19811800084498--Por-qu%C3%A9-mi-factura-es-m%C3%A1s-alta-que-la-del-comparador-de-precios 2025-02-25T16:00:37Z https://soporte.frankenergy.es/hc/en-gb/articles/19811827141394-Why-does-the-tariff-on-my-monthly-bill-not-match-the-tariff-in-my-welcome-letter 2024-09-10T10:03:36Z https://soporte.frankenergy.es/hc/es/articles/19811827141394--Por-qu%C3%A9-la-tarifa-en-mi-factura-mensual-no-coincide-con-la-tarifa-en-mi-carta-de-bienvenida 2024-09-10T10:03:36Z https://soporte.frankenergy.es/hc/en-gb/articles/19812621746194-What-happens-if-the-direct-debit-fails 2025-01-24T11:31:13Z https://soporte.frankenergy.es/hc/es/articles/19812621746194--Qu%C3%A9-sucede-si-un-intento-de-domiciliaci%C3%B3n-bancaria-falla 2025-01-24T11:31:13Z https://soporte.frankenergy.es/hc/en-gb/articles/21273112906898-Hello-Spain 2024-10-02T08:59:36Z https://soporte.frankenergy.es/hc/en-gb/articles/21273279817874-When-will-my-switch-to-Frank-Energy-take-place 2024-10-02T10:22:03Z https://soporte.frankenergy.es/hc/en-gb/articles/21274643157394-I-am-relocating-what-do-I-need-to-do-now 2024-10-02T08:28:08Z https://soporte.frankenergy.es/hc/en-gb/articles/21274729254674-Where-does-our-energy-come-from 2024-10-02T08:25:12Z https://soporte.frankenergy.es/hc/en-gb/articles/21274824284050-Frank-Energy-cashback-rules 2024-10-02T08:23:22Z https://soporte.frankenergy.es/hc/en-gb/articles/21275048995346-What-is-a-dynamic-energy-contract 2024-09-10T09:42:37Z https://soporte.frankenergy.es/hc/en-gb/articles/21275250177298-What-types-of-contract-does-Frank-Energy-offer 2024-10-02T08:18:42Z https://soporte.frankenergy.es/hc/en-gb/articles/21275429562514-I-have-been-a-Frank-Energy-customer-for-a-long-time-but-I-can-t-see-anything-in-the-application-what-should-I-do-now 2024-09-10T09:53:24Z https://soporte.frankenergy.es/hc/en-gb/articles/22175716819090-Can-I-use-smart-charging-with-my-type-of-car-charger 2025-12-17T13:56:05Z https://soporte.frankenergy.es/hc/es/articles/22175716819090--Puedo-cargar-de-manera-inteligente-con-mi-modelo-de-coche-punto-de-carga 2025-12-17T13:56:05Z https://soporte.frankenergy.es/hc/en-gb/articles/22424234620946-Can-Frank-Energy-control-my-battery 2024-11-05T14:00:25Z https://soporte.frankenergy.es/hc/es/articles/22424234620946--Puede-Frank-controlar-mi-bater%C3%ADa 2024-11-05T14:00:25Z https://soporte.frankenergy.es/hc/en-gb/articles/22424587404690-Do-I-have-to-take-care-of-the-battery-myself-on-a-daily-basis-in-the-application-or-does-the-application-do-it-all-by-itself 2024-11-05T14:02:13Z https://soporte.frankenergy.es/hc/es/articles/22424587404690--Tengo-que-ocuparme-yo-mismo-de-la-bater%C3%ADa-a-diario-en-la-aplicaci%C3%B3n-o-la-aplicaci%C3%B3n-lo-hace-todo-por-s%C3%AD-misma 2024-11-05T14:02:13Z https://soporte.frankenergy.es/hc/en-gb/articles/22424705754386-If-I-buy-a-battery-through-Frank-can-I-switch-suppliers-later-or-will-I-have-an-energy-contract-with-Frank-for-years 2024-11-05T14:05:50Z https://soporte.frankenergy.es/hc/es/articles/22424705754386-Si-compro-una-bater%C3%ADa-a-trav%C3%A9s-de-Frank-puedo-cambiar-de-proveedor-m%C3%A1s-adelante-o-tendr%C3%A9-un-contrato-energ%C3%A9tico-con-Frank-durante-a%C3%B1os 2024-11-05T14:05:50Z https://soporte.frankenergy.es/hc/en-gb/articles/22424731526802-What-is-the-delivery-time-for-a-battery 2024-11-05T14:08:56Z https://soporte.frankenergy.es/hc/es/articles/22424731526802--Cu%C3%A1l-es-el-plazo-de-entrega-de-una-bater%C3%ADa 2024-11-05T14:08:56Z https://soporte.frankenergy.es/hc/en-gb/articles/22424799567762-What-about-the-safety-of-household-batteries 2024-11-05T14:12:14Z https://soporte.frankenergy.es/hc/es/articles/22424799567762--Qu%C3%A9-pasa-con-la-seguridad-de-las-bater%C3%ADas-dom%C3%A9sticas 2024-11-05T14:12:14Z https://soporte.frankenergy.es/hc/en-gb/articles/22424812174098-Who-should-I-contact-when-the-battery-has-a-technical-problem-the-seller-or-Frank-Energy 2024-11-05T14:17:18Z https://soporte.frankenergy.es/hc/es/articles/22424812174098--A-qui%C3%A9n-debo-dirigirme-cuando-la-bater%C3%ADa-tiene-un-problema-t%C3%A9cnico-Al-vendedor-o-a-Frank-Energy 2024-11-05T14:17:18Z https://soporte.frankenergy.es/hc/en-gb/articles/22424821983890-Is-regular-maintenance-of-the-household-battery-necessary 2024-11-05T14:14:00Z 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https://soporte.frankenergy.es/hc/es/articles/22425144409234--Funciona-la-bater%C3%ADa-tambi%C3%A9n-como-energ%C3%ADa-de-emergencia-cuando-falla-la-red-el%C3%A9ctrica 2024-11-05T14:57:42Z https://soporte.frankenergy.es/hc/en-gb/articles/22425170132498-I-already-have-an-inverter-for-my-solar-panels-Can-I-also-use-that-inverter-for-a-battery 2024-11-06T11:40:22Z https://soporte.frankenergy.es/hc/es/articles/22425170132498-Ya-tengo-un-inversor-para-mis-paneles-solares-Puedo-utilizar-tambi%C3%A9n-ese-inversor-para-una-bater%C3%ADa 2024-11-06T11:40:22Z https://soporte.frankenergy.es/hc/en-gb/articles/22425174881938-What-is-the-expected-lifespan-of-a-battery 2024-11-05T14:56:43Z https://soporte.frankenergy.es/hc/es/articles/22425174881938--Cu%C3%A1l-es-la-vida-%C3%BAtil-prevista-de-una-bater%C3%ADa 2024-11-05T14:56:43Z https://soporte.frankenergy.es/hc/en-gb/articles/22908055934610-What-is-Smart-Charging 2025-03-20T14:45:18Z 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https://soporte.frankenergy.es/hc/en-gb/articles/22912192574098-I-can-t-get-my-car-and-charging-station-linked-in-the-Frank-app-What-now 2025-03-20T15:06:24Z https://soporte.frankenergy.es/hc/es/articles/22912192574098-No-consigo-vincular-mi-coche-y-la-estaci%C3%B3n-de-carga-en-la-aplicaci%C3%B3n-de-Frank-Energy-Y-ahora-qu%C3%A9 2025-03-20T15:06:24Z https://soporte.frankenergy.es/hc/en-gb/articles/22912221470482-Why-is-my-car-charging-while-the-price-of-electricity-is-high 2025-03-20T15:09:58Z https://soporte.frankenergy.es/hc/es/articles/22912221470482--Por-qu%C3%A9-mi-coche-carga-cuando-el-precio-de-la-electricidad-es-alto 2025-03-20T15:09:58Z https://soporte.frankenergy.es/hc/en-gb/articles/22912270807186-Car-and-charger-are-supported-why-doesn-t-my-car-charge-smart-yet 2025-03-20T15:12:35Z https://soporte.frankenergy.es/hc/es/articles/22912270807186-El-coche-y-el-cargador-son-compatibles-por-qu%C3%A9-mi-coche-a%C3%BAn-no-carga-de-forma-inteligente 2025-03-20T15:12:35Z 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