What is the €0.01 verification?

If you have not selected the prepaid option, the final step before activating your contract is a bank verification.

This verification consists of making a one-time payment of a symbolic amount of €0.01 through a secure link that you will receive by email. The process is very simple and works the same way as making an online purchase for that amount.

We carry out this check to:

- Confirm that you are the person who requested the contract
- Prevent fraudulent registrations
- Protect our customers
- Help keep energy costs as low as possible for everyone

It is a quick, secure, and necessary step to complete the activation of your contract.

If you have any questions or need more information, you can contact us at soporte@frankenergy.es.