Our smart services
Our smart charge
- I can't get my car and charging station linked in the Frank app. What now?
- How are costs and savings calculated?
- How does the bonus payment for smart charging work?
- Is smart charging free?
- What happens if I change settings while a charging session is in progress?
- My departure time is several days in the future, will there be optimal charging then?
General questions on Smart Trading
- Does Frank Energy also make money from my battery power supply?
- And will the manufacturers of these batteries continue to support storage as well?
- Will Frank Energy continue to offer the current portfolio of batteries, all of which are guaranteed for their entire lifespan?
- Who should I contact when the battery has a technical problem, the seller or Frank Energy?
- Is regular maintenance of the household battery necessary?
- What about the safety of household batteries?
Technical questions on household batteries
- I already have an inverter for my solar panels. Can I also use that inverter for a battery?
- Does the battery also work as emergency power when the power grid fails?
- What is the expected lifespan of a battery?
- How many times a day does a battery charge and discharge completely (how many cycles per day)?
- Does Frank Energy guarantee that they can always connect to the battery?
- How does Frank connect to my home battery?
Payback period and costs for household batteries
- Can my insurance premium (for fire) increase due to having a battery installed?
- What guarantee does Frank Energy offer regarding achievable returns? Is the projected payback period realistic?
- If more people choose a household battery in the coming years and this makes the grid more balanced, will the potential profitability decrease?
- What is the payback period for a battery?