• I can't get my car and charging station linked in the Frank app. What now?
• How are costs and savings calculated?
• How does the bonus payment for smart charging work?
• Is smart charging free?
• What happens if I change settings while a charging session is in progress?
• My departure time is several days in the future, will there be optimal charging then?
• Can I have different schedules for different days or is it the same deadline every day?
• Why am I not eligible for smart charging?
• What if I need to charge my car at once?
• What do I need to charge smart and how do I sign up?
• How does Frank Energy ensure that my car always charges at the cheapest times?
• What is Smart Charging the electric car?
• Can I use smart charging with my type of car / charger?
• Why does my car start charging immediately after I plug it into the charging station?
• Why is my electric vehicle not charging?
• How can I be sure my car is fully charged on time?
• I use my EV app to charge, can I use both Frank's app and my EV app?
• What do I need to charge smart and how do I register?
• Can I link more than one car to smart charging?
• Where can I charge smart?